Slow callbacks cost you jobs. Let's fix that in 14 days.
I build websites and follow-up systems for South Florida service businesses, so every new lead hears back in seconds, even when you're on a job.
Veteran owned. Based in Broward County.
We build websites and follow-up systems for local service businesses.
Peak Vibe Media is a founder-led studio based in Broward County. We work with roofers, HVAC and plumbing companies, pool builders, remodelers and other South Florida service businesses. Our job is simple: make sure the leads you already pay for turn into booked jobs.
Websites that work on a phone, plus automated follow-up that answers every new lead in seconds.
Owner-run service businesses that are busy doing the work and can't sit by the phone all day.
Most customers hire whoever gets back to them first. We make sure that's you.
You're up on a roof or in a crawlspace when a new customer calls. They still hear back in a minute.
That's how it works once this is set up. Right now, for most businesses, it goes more like this:
A form comes in at 9 pm.
It sits until morning. By then they've called somebody else.
Whoever calls back first has the edge.
Not the best contractor. Not the cheapest. The one who picked up the phone.
You can't answer mid-job.
The call goes to voicemail, and a lot of people won't leave one.
Nobody knows who went cold.
Leads are scattered across texts, emails and sticky notes, with no follow-up.
What a slow reply costs, in bookings and revenue.
Speed to lead is one of the most studied problems in sales. Here's what the research says, and what it could mean for your business.
- 7xBusinesses that responded to a web lead within an hour were nearly 7 times as likely to qualify it as those that waited even an hour longer.Harvard Business Review, 2011
- 42 hrsThe average response time to a web lead, among the companies that responded at all. 23% never responded.Harvard Business Review, 2011
- 11%Share of HVAC businesses that reply to a new lead within an hour. Across all home services it's 20%, while over half of customers expect a reply that fast.Jobber Home Service Trends Report, 2026
10 booked now + 3 extra = 13 jobs a month
Starts with an example HVAC company. This is a calculator, not a promise, and it can't create leads you don't already get. The extra jobs number is your call. The example uses the national average HVAC install of $7,500 (Angi, 2026) and the $1,497 build plus $297 a month plan.
Want the real numbers? I'll run this with yours on a free 15-minute call.
Book my free call2 pieces. Get one or both.
A site that works on a phone
Looks sharp, loads fast, and actually sends leads somewhere.
- Up to 5 pages
- Built for phones first
- A contact form that goes straight to you
- Google Business Profile connected
You own the domain and the site.
Ask about a website on a call →The part that answers when you can't
Every new lead gets a reply in seconds, day or night.
- Instant text and email reply to every new lead
- An alert to your phone the moment they reach out
- Calendar booking, so they can grab a time themselves
- A simple pipeline, so you see every lead in one place
- A follow-up sequence, so warm leads don't go cold
Runs on GoHighLevel, under your own account.
Ask about follow-up on a call →90 days in, you stop wondering where your leads went.
Success isn't a prettier website. It's knowing every lead got an answer, seeing which ones booked, and getting your evenings back. We plan for about 60 days of tuning after launch. Here's how we get there together.
- New leads
- 38
- Median first reply
- 9 sec
- After-hours leads answered
- 14 of 14
- Appointments booked
- 15
Sample figures to show what the report covers. Your report uses your real numbers.
- Day 14You go live
Every new lead gets a reply in seconds, and you get the alert. You approved all of it before launch.
- Day 30Your first report
Leads in, reply times, appointments booked. If replies are low, we rewrite the instant text. If people reply but don't book, we adjust the booking message and the follow-up timing.
- Day 60We fix the leaks
Wherever leads stall, we adjust. Appointment reminders for no-shows, a follow-up for quotes that never closed, and the wording of each message in the sequence.
- Day 90Before and after
We sit down with your numbers from before and after, and decide what's next together.
4 steps. Most of the work is mine.
- 1
A 15-minute call
We look at how leads come in now, and where they're slipping.
- 2
You send a few things
Your logo, some photos, your services and hours. That's about it.
- 3
I build it in 14 days
You see it working and approve it before anything goes live.
- 4
It goes live
On a care plan, every form and link gets tested monthly, and you get a report.
A short list. No long questionnaires.
- Your logo, or any brand filesAny clear file works.
- A few photos of your workReal job photos beat stock images every time.
- Your services, area and hoursWhat you do, where you go, and when you answer.
- Access to your domainOr just tell me who manages it.
- Access to your Google Business ProfileSo your listing and your site work together.
Try it on yourself.
Fill this in and watch the follow-up land in your inbox in under a minute. That's exactly what your customers would get.
No sales list. You get 1 test email, and that's it.
No runaround. No fine print surprises.
You own everything
Your domain, your accounts, your contacts. If you ever leave, you keep all of it.
It's all in writing first
Every fee and commitment is in your agreement before you pay anything.
No hidden fees
What's on your quote is what you pay.
A direct line, not a ticket queue
You talk to the person who built your system. No account managers.
Why Peak Vibe Media exists
I'm Jay Plyler, the founder. I served in the Marine Corps, and since then I've worked across many industries and roles, from the job site to the sales floor. Most of my career has been in sales and account management, building teams and the systems behind them. I've also run my own service business, so I know what it's like to be on a job with your phone buzzing in your pocket.
Here's how it usually goes. A homeowner fills out a form at 7 in the evening asking for a quote. The owner is still finishing a job, sees it the next afternoon, and calls back. By then the homeowner has already booked whoever answered first. Nobody did anything wrong. The owner was busy doing the work, and there was no system replying for them. That's the gap we close.
What drives me is simple: more time with my family and a life built on our own terms. I want the same for every owner I work with. Steady work, less stress about where the next job comes from, and more time for the people it's all for.
The name comes from the mountains, where I'm happiest. A peak is where the climb pays off, and that's the goal for every business we work with.
Our mission: no local business should lose a job because they were too busy doing the work to answer the phone.
- Respect. Everyone is treated fairly, whatever the size of the job.
- My word. If I say it, it gets done.
- Through the storm. Good month or bad, I'm in it with you for the long haul.
- You own it. Your domain, your accounts, your contacts.
Questions owners ask
How fast does the follow-up go out?
Seconds after someone fills out your form, they get a text and an email, and you get an alert on your phone. Texting switches on once your carrier registration is approved, and I handle that for you.
What if I already have a website I like?
Keep it. I can connect the follow-up system to the site you already have.
Do I have to learn new software?
No. You get alerts on your phone and can reply from an app, the same way you'd text a customer.
How long does it take?
About 14 days from the day I have everything I need from you.
Will this bring me more customers?
Not by itself, and we won't promise that. We don't sell ads or guarantee traffic. What we do is make sure the leads you already get are answered in seconds and followed up every time, so fewer of them slip away. If you need more leads coming in, we'll tell you honestly on the call.
Is there a contract?
If you choose a monthly care plan, your build costs less up front and there's a 12 month term. If you leave early, you only owe the part of that discount that hasn't been paid back yet. Pay the full build price and there's no term at all. Either way, it's all in writing before you pay.
Who owns everything?
You do. Your domain, your accounts, your contacts and your content. If you ever leave, you keep all of it.
Ready to stop losing jobs to slow callbacks?
Pick a time that works for you. Here's what happens on the call.
- We look at how leads reach you now, and where they slip through.
- I run the calculator with your real numbers, so you see what slow replies cost you.
- You leave with a clear plan, whether you work with us or not.
15 minutesNo pitch deckNo pressureI call you at the time you pick